Not all who wander in the Digital World are lost or need a map
Not all who wander in the Digital World are lost or need a map. >> Ignorance is Bliss? We spend a lot of time these days talking and arguing about the...
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2012: My Year of Quiet Professional Reflection
2012: My Year of Quiet Professional Reflection »Embracing the Fall Some of you that have known me professionally for awhile may have noticed that I was unusually quiet...
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Does Siri Dream of Eclectic Tweets? (A dream for the future of IT and Customer Support.)
As a young boy growing up in the 80′s I was blessed by having access to a plethora of creations by visionaries who wrote, directed, and...
Read MoreFusion 11 – ITSM Community Building Meetup
Where: National Pastime Sports Bar and Grill – Gaylord National Resort When: Monday September 26, 2011 8pm-10pm Why: Because we all need a better ITSM...
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It Takes an Idiot (and the rest of the Village) – The power of Community.
In the last few weeks I have been thinking a lot about communities (IRL and Virtual) and how they are formed, how they are tested, how they react under stress,...
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